The City of Orange Beach is transitioning to a new online utility billing system through OpenGov in early May to better serve the public's garbage and sewer service needs. 

Please be advised that MyGovHub, the old billing system, was deactivated as of Wednesday, April 29, 2026, at 5 p.m. Online payments will be unavailable until the new system goes live at 9 a.m. on Wednesday, May 6, 2026.

Beginning at 9 a.m. May 6th, billing and payments will be available at https://orangebeachal.taxandrevenue.opengov.com/.

The new application and requests portal at https://orangebeachal.portal.opengov.com/ will allow you to:

Utility Application

•  Apply for new services or change your address.
•  The $25.00 new owner application will be posted to the following month's bill.

Sewer Tap Request 

• Submit sewer availability.
• Will now also be used to request sewer tap confirmation forms.

Trash can Request

• Request trash can replacements, additions, or removals.

Utility Billing Authorization for Bank Draft

• Authorize or update monthly bank drafts.

To access these features, all customers must create a new profile using the following steps:

Step 1: Create Your Login

1. Visit https://orangebeachal.portal.opengov.com/.
2. Select Sign Up in the top right corner.
3. Enter your email address, create a password, and select Sign up.

Step 2: Verify and Access

1. You will receive a verification email from noreply@opengov.com. Select Verify Email.
2. Log in to the secure portal with your new credentials.
3. Select the Public Works box.
4. Choose the appropriate section (Utility Billing, Sewer, Trash/Recycle, or Utility Application).
5. Select Apply Online, complete the required information, and submit.