Utility Billing

The City operates a sewer plant that provides sewer service to all locations within the City and to some County locations. The charge is currently $28 per month inside the City and $42 per month outside the City. These are billed by the Finance Department on the last day of each month for the upcoming month.

The City provides household-garbage service to all residential locations with the City through a contract with Republic Services. They pick up twice a week on Tuesday and Friday. The charge is currently $16.25 per month and is billed by the Finance Department on the same bill as the sewer charge.

The City Finance Department also handles the ordering of new service and any concerns relative to the contracted service.

Applications, forms and updates

  • Please go to the OpenGov link for Sewer & Garbage Service Applications, authorization for bank draft and billing address changes at https://orangebeachal.portal.opengov.com/. (An account will need to be created on OpenGov in order to submit applications. Learn about creating an account on the OpenGov resources page.) 
  • To request a new or replacement garbage can and/or recycle can, please fill out the request on OpenGov. 

Further Information

Water Service Is Not Handled by the City

For water service, contact the Orange Beach Water Authority at 251-981-4233.

City launching new online utility billing system

City of Orange Beach launching new online utility billing systemThe City of Orange Beach is transitioning to a new online utility billing system through OpenGov in early May to better serve the public's garbage and sewer service needs.

Please be advised that MyGovHub, the old billing system, was deactivated starting on Wednesday, April 29, 2026, at 5 p.m. Online payments will be unavailable until the new system goes live at 9 a.m. on Wednesday, May 6, 2026.

Beginning at 9 a.m. May 6th, billing and payments will be available at https://orangebeachal.taxandrevenue.opengov.com/.

Also, the new application and requests portal at https://orangebeachal.portal.opengov.com/ will allow you to:

Utility Application

  •  Apply for new services or change your address.
  •  The $25.00 new owner application will be posted to the following month's bill.

Sewer Tap Request 

  • Submit sewer availability.
  • Will now also be used to request sewer tap confirmation forms.

Trash can Request

  • Request trash can replacements, additions, or removals.

Utility Billing Authorization for Bank Draft

  • Authorize or update monthly bank drafts.

To access these features, all customers must create a new profile using the following steps:

Step 1: Create Your Login

  1. Visit https://orangebeachal.portal.opengov.com/.
  2. Select Sign Up in the top right corner.
  3. Enter your email address, create a password, and select Sign up.

Step 2: Verify and Access

  1. You will receive a verification email from noreply@opengov.com. Select Verify Email.
  2. Log in to the secure portal with your new credentials.
  3. Select the Public Works box.
  4. Choose the appropriate section (Utility Billing, Sewer, Trash/Recycle, or Utility Application).
  5. Select Apply Online, complete the required information, and submit.'

Thank you for your patience during this transition.